Enhancing the Bill Payment Experience on MCB Juice

< Portfolio The Impact We transformed a slow, outdated bill payment experience into a faster, smarter, and more user-centric feature that boosts customer confidence and retention. The redesign introduced instant payment capabilities, recurring bill subscriptions, and clear notifications—aligning with users’ real-life needs and expectations. By simplifying complexity on the backend and delivering clarity on the […]

Innovation in Action: Tokenization at MCB Group

< Portfolio The Impact Within a short period, 15% of MCB’s customer base had tokenized their cards, embracing the convenience and efficiency of cashless payments. This not only aligned with MCB’s vision of fostering a cashless society but also drove increased card usage, directly contributing to the bank’s revenue growth. Beyond the numbers, the project […]

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